Shipping Policy

At DogTreadmillPro, we’re committed to delivering your order quickly and safely so your furry friend can start enjoying their treadmill as soon as possible!

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after you receive your order confirmation email. Once your order is shipped, you’ll receive another email with a tracking number so you can follow your package every step of the way.

Shipping Times

Estimated delivery time:

United States: 5–10 business days

Please note that shipping times may vary slightly depending on your location, customs clearance, or unexpected carrier delays.

Shipping Costs

We offer Free Standard Shipping on all orders within the United States.
For international orders, shipping costs are calculated at checkout based on your location.

Order Tracking

Once your order ships, you’ll receive a tracking link via email. You can use it to monitor your shipment’s progress anytime.

If you don’t see your tracking email within 3–5 days after purchase, please check your spam or promotions folder — or reach out to us at Support@dogtreadmillpro.com and we’ll gladly assist you.

Lost or Delayed Packages

If your order seems delayed or lost, please contact our support team at support@redeemcard.net. We’ll immediately investigate the issue with our shipping partners and make sure you get your product or a replacement.

Wrong Address Disclaimer

Please double-check your shipping details before submitting your order. We cannot be held responsible for items shipped to incorrect addresses provided by customers.

Contact Us

If you have any questions about your shipment, we’re always here to help!
Email our support team at Support@dogtreadmillpro.com — we usually respond within 24 hours.